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Glossary
The words GymDesk uses — membership, package, grace period, freeze, dues, override, PT, waitlist, member portal, PIN, stock-in, MCP and more
Who it is for:OwnerManagerFront deskTrainerMember
| Word | Meaning |
|---|---|
| Member | A person registered at the gym, with a member no., a home branch and a QR card. |
| Member no. | The member's number, for example MEM-000123. Can be typed at the check-in desk. |
| Home branch | The branch the member belongs to. Packages may still let them use other branches. |
| Package | What the gym sells: a membership package (access for a period) or a PT package (sessions with a trainer). |
| Membership | One package sold to one member for one period (start and end date). |
| Admission fee | A one-time fee charged with a member's first membership, unless waived. |
| Renewal | A new membership after the current one; it continues from the old end date if renewed in time. |
| Expiring soon | The membership ends within the "expiring soon" days in Settings. |
| Grace period / grace days | Days after the end date when the member may still come in (flagged) and a renewal keeps their cycle. |
| Expired | Ended and past the grace days. |
| Freeze | Putting a membership on hold; the end date moves out by the frozen days. Unfreeze ends it early. |
| Upgrade | Moving to another package now, with the unused value of the current membership as credit. |
| Visits allowed | A package limit on how many days a member may come in during the period. |
| Bill | What a member owes: membership, admission, PT, shop on account or another charge. |
| Receipt | Money received, set against bills. Printed as a money receipt. |
| Dues | Unpaid bills. |
| Part payment | Paying less than the bills; the rest stays as dues. |
| Void | Cancelling a wrong receipt, bill, expense or sale. It stays on record, struck through, with the reason. |
| Check-in | Recording a member's entry at the desk, by QR, phone, member no. or name. |
| Flag | A coloured warning on the check-in card (EXPIRED, DUES, FROZEN …). Some flags block entry. |
| Override / Let in anyway | Letting a member in despite a blocking flag. Recorded in the audit log. |
| Peak hours | The hours of the day with the most check-ins. |
| PT (personal training) | One-to-one training sessions bought as a PT package with one trainer. |
| No-show | A PT client or class member who did not come. A PT no-show uses a session. |
| Commission | What a trainer earns per PT session done, fixed when the package is sold. |
| Timetable | The weekly class schedule of a branch. |
| Waitlist | The queue for a full class; the first in line gets the next free place. |
| Walk-in | A shop customer who is not a member, or a class attendee without a booking. |
| On account | A shop sale to a member not paid now; it is added to their dues. |
| Stock-in | Products received from a supplier; adds stock and updates the cost. |
| Low-stock level | The stock at which a product counts as low. |
| Member portal | The members' own website (/portal), signed in with mobile number and PIN. |
| PIN | The member portal's 4–8 digit code. |
| SMS part | One SMS unit: 160 English or 70 Bangla characters. Long messages use several parts. |
| Gateway | The SMS provider, or the online payment company (bKash, Nagad, SSLCommerz). |
| Sandbox | A gateway's test mode; no real money moves. |
| Licence | Your GymDesk plan from JonakiSoft: which features you have and until when. |
| Feature | A module that can be on or off in the licence (shop, classes, PT, portal …). |
| MCP | Model Context Protocol: the standard way AI apps like Claude and ChatGPT connect to GymDesk. |
| Connector URL | The address an AI app needs to connect: your GymDesk address followed by /mcp. |
| Safe action | Something an AI app may do: add a note or prepare a draft. Never payments, deletions or settings. |
| Audit log | The record of who did what and when. |