Chapters

Messages, reports & licence

Reports

Every report — collections, dues, profit & loss, expenses, discounts, renewals due, expiring, active and new members, freezes, attendance, peak hours, trainer commission, class attendance, shop sales and low stock — with filters, CSV export and printing

Who it is for:OwnerManager

On this page

Reports (manager and owner): "Every report can be filtered by date and branch, exported to CSV and printed." Reports of modules your licence does not include (for example the shop) are hidden.

Reports
Reports

Using a report

  1. Open Reports and click a report.
  2. Set the dates (reports without dates show the state "as of" today).
  3. Pick the branch, or All branches (users tied to one branch see only theirs).
  4. Some reports have a Show choice — for example By day, By payment method, By what it paid for or Every receipt.
  5. Read the table; the last row has the totals.
Collections report
Collections report
  • CSV downloads the same table for Excel or Google Sheets (Bangla opens correctly).
  • Print prints it with the gym's name, the filters and "Printed (date) by (name)" — or save as PDF.

Money

ReportWhat it shows
CollectionsMoney received by day, payment method or what it paid for (membership, admission, PT, shop, other), or every receipt
DuesMembers who owe money, with the oldest unpaid bill
Profit & lossIncome by membership, admission, PT and shop against expenses and stock purchases
ExpensesExpenses by category or every entry
Discounts givenEvery discounted bill and who gave it
Profit and loss
Profit and loss

Members

ReportWhat it shows
Renewals dueMemberships ending in the period that are not renewed yet
Expiring this weekMemberships ending in the next few days (Settings → expiring soon)
Active membersMembers by membership state and package (Summary), or the list for one state: active, expiring soon, in grace, frozen, expired, no membership
New membersMembers who joined in the period and where they came from ("How did they find us?")
FreezesMemberships put on hold in the period

Attendance

ReportWhat it shows
AttendanceCheck-ins per day (let in, overridden, refused) or per member
Peak hoursCheck-ins by hour of day — plan staff and trainers for the busy hours

Training and shop

ReportWhat it shows
Trainer commissionPT sessions and commission per trainer, or every session
Class attendanceBookings, attendance, no-shows and waitlists per class
Shop salesProducts sold, revenue, cost and margin
Low stockProducts at or below their reorder level

Which report for which question

QuestionReport
How much cash came in today?Collections, today, By payment method
Who owes us money?Dues
Did we make money this month?Profit & loss, this month
Who do I call for renewals this week?Expiring this week, or the Renewals & expiry page
Where do new members come from?New members
When is the gym busiest?Peak hours
How much commission do trainers get?Trainer commission, last month, By trainer
Which classes are popular?Class attendance
What must we reorder?Low stock